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Joyfully2UMC Frequently Asked Questions

 

Joyfully2UMC: Frequently Asked Questions


Where can I go to download Joyfully2UMC? 

Joyfully2UMC can be downloaded on your iOS or Android enabled mobile device via the App Store or Google Play Store. you can also link to these stores via the website, www.Joyfully2UMC.org.

My church does not currently accept donations through Joyfully2UMC.  How do we get signed up?

If your church does not currently accept donations, the church would need to have a Merchant Services account through Vanco Payment Solutions.  This type of account allows the church to accept gifts made with debit and/or credit cards. 

Please contact Vanco Payment Solutions at 1-800-774-9355 or visit their website at www.ElectronicDonations.com/UM to obtain more information about their services and fees.

Is there a cost to using Joyfully2UMC?

Joyfully2UMC is a free app.  And, there is no cost to the user to give to their local, United Methodist Church through Joyfully2UMC.

The General Council on Finance and Administration partnered with Vanco Payment Solutions to handle all donation processing of gifts given through Joyfully2UMC.  There are processing fees associated with any gift made through the app which are standard deductions for electronic transactions. 

Please contact Vanco Payment Solutions at 1-800-774-9355 or visit their website at www.ElectronicDonations.com/UM to obtain more information about their services and fees.

I cannot find my church on Joyfully2UMC.  What do I do?

First, make sure location services or GPS is enabled on your phone.  Joyfully2UMC utilizes your location to find the local churches in close, physical proximity to you.

If you still cannot find your church, please contact the Shared Services department at the General Council on Finance and Administration at SharedServices@gcfa.org or call (866) 367-4232.

Where can I get more information about Joyfully2UMC?

The Shared Services department at the General Council on Finance and Administration can provide additional information and marketing materials to you.  Please contact Shared Services at SharedServices@gcfa.org or call (866) 367-4232 to obtain more information or if you have any additional questions.