Managing Multiple Relationships for a Healthier Ministry

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Thursday, November 16, 2017

Managing various relationships within your ministry requires getting to know people and their habits. You need to know who is attending your services, why congregants stop coming, important details about their lives, and how they can get involved in your ministry. This is a lot to know and keep track of, but ministry partner Servant Keeper offers helpful tips on how to manage new and old relationships from an administrative perspective. 

As Douglas Lape from the Mahomet United Methodist Church discovered, church software can help everyone from your pastor to your staff track this information and better manage relationships “Our pastor’s smartphone was programmed to access the church’s Servant Keeper database and within hours it was put into use… We are taking advantage of the vast number of data fields to enter and gather information. We will be launching later this year the option to make it possible for members to access the member portal that will be added to our website. This will benefit both our members and our staff to update and maintain the family records.”

When you are taking the time to get to know people in your ministry and tracking that information, you can build better relationships in a variety of ways. 

Take attendance

Tracking individual attendance at your services, classes, and events can help you to see when someone has missed multiple Sundays. This creates an opportunity to reach out via mail or email, plan a visit to their home, or just give them a call to check in. Expressing concern when someone doesn’t show up for services demonstrates that they are a valued individual, they are missed, and they are welcome to come back.

You can also use attendance tracking to keep track of seminars, trainings, retreats, and other activities.  Then you can do effective follow-up and further engage attendees.

Follow Up With Visitors

Imagine a church that preaches love, but doesn’t take the time to get to know a visitor’s name or story. Visitors need to know that your church body is open to new (and even different) people. Provide a simple way for visitors to give you their information via a tear off in your bulletin, at a welcome table, or to a greeter.

Then, you need to plan for follow up for each of those visitors after they attend. Send visitors a welcome email, schedule your pastor to give them a call, and send them a personal invite to get plugged into your classes and upcoming events. This will help them go from a being a new visitor to a regular attendee.

Remember Important Dates

In Romans 12, we are called to “Rejoice with those who rejoice; mourn with those who mourn.” To build close relationships with those in our ministry, we need to care about their life events and remember dates that are important to them. Reach out on the good days (birthdays and anniversaries), and set reminders for yourself to reach out on the hard days (the anniversary of a spouse’s passing, following up throughout a divorce).

Know People’s Talents and Gifts

Part of having a healthy ministry is making it possible for every member of the body to serve in the way they are gifted or skilled. Don’t get caught in the rut of calling on the same person every time a light needs changing, a class needs teaching, or someone needs to borrow a pickup truck. Ask your members what they are skilled in, where they are willing to serve, and track those skills (even track their level of expertise). Then, as needs arise, you’ll have a list of several people to call.

Church Software Video Overview: How to Use Church Software in Your Ministry

This video overview offered by Servant Keeper can show you in less than three minutes how church software can help you do all these tasks to build stronger relationships and a healthier ministry.

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